Digital banking help

Step-by-step guides to use our digital banking channels.

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Mobile Banking app

Bank from your smartphone.

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Internet banking

Bank from home.

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Meet Abby, your secure, smart digital assistant. Whether it’s paying a friend, buying airtime or checking
balances, ask Abby to do it for you

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Tap into contactless card payment

Tap into contactless card payments. Make fast, easy and safe payments with your contactless card wherever
you see the contactless symbol. Simply hold your card over the contactless-enabled POS terminal to pay for
everyday items. There’s no need to enter a PIN, swipe your card or sign a receipt

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Benefits of MoneyGram
  • Receive money worldwide with MoneyGram. MoneyGram lets you quickly and securely receive money from almost anywhere in the world and it is convenient and available at all Absa Bank branches across the country.
  • Receve money by finding an Absa branch near you and bringing the following information:
    Make sure you have your reference number and an ID with you for pick up.
    Reference Number: Sender will share the reference number with you. This number is on the receipt.
    ID: You will need to bring a valid photo ID (passport, national ID, driver’s licence, voter ID)
  • You will have to complete a simple form at the branch with the sender and your own details. You will be required to enter your reference number which will be given to you by the sender. Hand the form and your valid photo ID to the person at the counter to receive your money.


Benefits of Hello Money

Hello Money USSD *895# lets you enjoy fast, simple and secure mobile banking from any phone – no data needed. 

What you can do
  • Use any mobile phone for the service.
  • Transact without data or internet connectivity.
  • Easily transfer funds.
  • Check your account balances.
  • Get mini statements.
  • Transfer money to a mobile money wallet.
  • Pay your bills.
  • Make airtime top-ups to any mobile number.
  • Currently available on Vodafone, MTN, AirtelTigo
How to self-register on Hello Money
What you can do

With Absa cash deposit ATMs, you can deposit money whenever you want without setting foot in a branch.

  • Deposit cash at any time of day, all year round
  • Reduce risks associated with carrying or keeping large amounts of cash
  • Have money credited directly into your account
  • Deposit cash into any other Absa accounts
  • Use service with or without a debit card
  • Deposit up to 100 notes per transaction
  • Access money in your account within 5 minutes
  • Enjoy transactions free of charge
How to get started
  • Go to any Absa Cash Deposit ATM with the cash you want to deposit
  • Select the ‘Cash Deposit’ option
  • Follow the on-screen prompts
How to deposit money at an Absa ATM
What you can do
  • Send and receive money from any Absa ATM in Ghana
  • You can also send from Hello Money
  • Money can be sent to anyone, including non-Absa accountholders and those who hold no bank accounts
  • Beneficiary can be notified through an SMS immediately when the cash is sent
How to get started
  • To send cash, all you need, is your Absa debit card (ATM card) or a mobile phone (if you're sending cash via Hello Money).
  • Go to an ATM or dial *895# and select the 'CashSend' option.
  • Select 'Purchase money voucher'.
  • You will get a PIN for the recipient.
  • To collect money, the recipient simply needs to go to an Absa ATM with their PIN, select the 'Cardless Transactions' menu option and follow the on-screen prompts.  
Need more help?

Call us on:
+233 (30) 242 9150 (network charges apply)
0800 222 333 (MTN and Vodafone customers)

Chat to Abby on WhatsaApp: 
+233 501 644 644

Email us: