Website terms of use

These terms and conditions govern your use of this Site and by accessing this Site and acknowledging receipt of the username and password you agree to be bound by them.

1. Please note that if you are an existing Absa customer, these terms and conditions will apply in addition to those of your savings and/or current account and those contained in the application form or appointment of banker signed by you.
   
   
2. We reserve the right to change these terms and conditions at any time and without notice by updating this posting and your continued access to or use of this Site following any such change will constitute your acceptance of the revised terms and conditions.
   
   
3. The Bank reserves the right to accept or decline any application for the Service at its sole discretion.
   
   
4. The processing of your application and the subsequent registration for the Service will be done within 5 (five) working days of submitting your application.
   
   
5. It is your sole responsibility to familiarise yourself with the operating procedures for the Service as will be provided by the Bank upon your registration. The Bank will not be liable for any losses incurred as a result of your errors either of commission and/or omission.
   
   
6. You agree and undertake to be bound by and to comply with all of the operating procedures as may be issued by the Bank from time to time. The Bank will not be bound by or obliged to take any action on any instructions which do not properly comply with the procedures and the Bank may reject such non-compliant instructions.
   
   
7. The Bank will provide you with a username and password for your access to this Service. You must keep your login details secret and not disclose them. You must take all reasonable care to prevent unauthorised or fraudulent use of the Service. The Bank will not be held liable for any losses arising from the unauthorised use of your username and password.
   
   
8. You must notify the bank immediately should you feel your login details have been compromised, through our Contact Centre at 0302 300 258.
   
   
9. This Service will be provided to you as long as you are the sole account holder of your account(s) or have the mandate to singularly operate the specified accounts.
   
   
10. The Bank reserves the right to charge a fee for your access and use of all or part of the services offered through this Site. You will be notified of these fees from time to time. You will be liable to pay the Bank for any fees levied for the use of the Site, unless the Bank in its sole discretion has waived such fees. By accepting these terms and conditions, you provide the Bank with the authority to debit these fees from your current account on a monthly basis. These charges will be reflected in your normal bank statement. The Bank reserves the right to revise the fees chargeable for this service from time to time. The Bank reserves the right to terminate this Agreement in the event that you fail to pay any fees levied for the provision of the Service.

Please refer to the Bank’s tariff guide for further details regarding the bank’s charges.

The entire design and content of this Site is the copyright of Absa Bank Ltd. All trademarks, brand names, logos and designs used on this Site are our intellectual property. All our rights are reserved and the information held is for your personal security. You may not download (all or in part), transmit, reproduce, distribute or modify this Site without our prior written permission. However, you may print out part or all of this Site for your own personal use.

Nothing on this Site should be construed as a solicitation or offer, or recommendation, to acquire or dispose of any investment or to engage in any other transaction, or to provide any investment advice or service.

1. To the maximum extent permitted by law, we will accept no liability in any event including (without limitation) for negligence, and/or for any damages or loss of any kind, including (without limitation) direct, indirect, incidental, special or consequential damages, expenses or losses that may result to you or a third party arising out of, or in connection with:
   
   • Your use or inability to use this Site, or your downloading of any material from the Site or in connection with any error, omission, defect, computer virus (including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property, or system failure), loss of any profit, goodwill or reputation, even if expressly advised of the possibility of such loss or damage, arising out of or in connection with the access of, use of, performance of, browsing in, or linking to other sites from this Site or the material on such websites,
   • Any action based on the content of this Site or any use or application of the same or any error or omission relating to the transmission of the content of this Site.
      
2. The Bank will not be held liable for the quality of service, any interruptions, malfunctions or disruptions from your internet service provider, telecommunications provider or any other third party.

1. You may terminate the use of this service through an application form available at our branches. Such requests will be effected within five (5) working days of receipt of the termination notice by us. Any fees that may be outstanding at the time of such termination will remain payable and the Bank reserves the right to debit such fees from your account.
   
   
2. You will remain liable for any internet service provider charges that may arise from the use of this service.

1. Notwithstanding any provision contained in this Agreement, the Bank will not be liable to you to the extent fulfilment or performance of any terms or provisions of this Agreement is delayed or prevented by revolution or other civil disorders; wars; acts of enemies; strikes; lack of available resources from persons other than us; labour disputes; electrical equipment or mobile network failure; fires; floods; acts of God; government or regulator action; or, without limiting the foregoing, any other causes not within its control, and which by the exercise of reasonable diligence we are unable to prevent, whether of the class of causes hereinbefore enumerated or not.
   
   
2. If any force majeure event occurs, we will give written notice to you and will use commercially reasonable efforts to minimise the impact of such event.