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Security centre
Stay safe this festive season
- Never share your username, password, PIN, OTP or authentication with anyone
- If you shop online, make sure the payment requires authentication from your Absa Mobile App or OTP
- Absa will never send you an SMS or email with a link to follow
- Do not follow suspicious links received from unknown numbers
- Report fraud, suspicious activity or lost or stolen cards immediately. Call us on: +233 30 242 9150 or +233 800 222 333
Are you a Ghanaian living abroad?
Now you can open an account from abroad! Simply download the application form, fill in the details and sign where applicable. Then email the form and required documents to us at service.excellence.GH@absa.africa. Banking abroad is easy to apply for and gives you 24/7 access to our call centre for all your banking needs. Existing customers need to complete only the additional account opening form.
Download application form Additional account opening form
Please note that no insurance applies if you are living abroad.
Are you ready to join the Absa family?
Watch this how-to video and open your account online within minutes! This video explains all the steps you need to follow to open a personal or savings account.
Captured card complaint process
File a complaint to Absa bank within two working days after ATM captures your card. Present your National ID to retrieve your card. Where the card is captured by a non-Absa ATM and is not collected within two working days, it shall be returned to Absa Bank. The card will be blocked /deactivated after two working days if not picked up.
