You can do more than withdraw cash at the ATM. Our step-by-step guides tell you how to send cash, redeem CashSends and deposit cash.

ATM card services

  • ATM cash deposit

    1. Insert your card
    2. Select cash deposit
    3. Confirm account on the ATM
    4. Shutter opens for cash to be deposited
    5. Transaction is confirmed and receipt issued
    6. An alert with depositor's name and ID details sent to account holder

  • Cash withdrawal

    1. Insert your card
    2. Select Cash Withdrawal
    3. Type the amount you intend to withdrawal
    4. Remove your card
    5. Cash is dispensed

  • Chequebook request

    1. Insect your card and enter PIN
    2. Select more services
    3. Select cheque book request
    4. Select number of preferred pages (25, 50 and 100 page)
    5. Confirmation and pick up schedule will be displayed on the screen

     

  • Statement request

    1. Insect your card and enter PIN
    2. Select more services
    3. Select statement request
    4. Select YES to print out your mini statement

  • Balance enquiry

    1. Insert your card and enter pin
    2. Select more services
    3. Select Balance Enquiry
    4.  View your Balance

ATM cardless services

  • Cash deposits

    1. Select "Cardless services"
    2. Then select cash deposit
    3. Enter recipient’s account number
    4. Then enter recipient’s ID or mobile number as reference
    5. Insert cash into the ATM
    6. Conclude transaction and collect receipt

  • QR code withdrawal

    1. Log in to the Absa mobile app
    2. Select ATM QR cash
    3. Scan the QR Code on the ATM screen with the mobile device
    4. All available account link to your profile displayed
    5. Choose account to withdraw from
    6. Select your preferred withdraw amount
    7. Confirm amount by tapping withdraw cash
    8. A confirmation to take out your cash appears if withdrawal was successful

  • Mobile Money withdrawal

    1. Dail *170# and Select financial services
    2. Select bank services
    3. Withdraw from ATM
    4. Enter pin to generate voucher code
    5. Receive an SMS alert with voucher code

  • To withdraw on the ATM

    1. Select Cardless services on the ATM
    2. Select mobile cash
    3. Choose MTN cash 
    4. Enter phone number
    5. Enter Voucher ID 
    6. Enter amount
    7. Enter ID number
    8. ATM validates and dispenses cash

  • CashSend

    1. Select “Cardless services”
    2. Select "CashSend" from the options provided
    3. Enter money voucher ID and PIN provided by sender
    4. Confirm transaction, ATM will dispense the voucher amount